Welcome to Northeme Support Center & Knowledgebase. Theme support covers installation & getting setup, trouble with using theme features and bug fixes. Our goal is to reply your questions within one business day.
Hi, for Reframe Plus, the product info side bar (right) disappears as I scroll down. I noticed that the Reframe Plus demo behaves the same way...but this creates really strange CX since...
Hi Mert, after upgrading to Reframe Plus some things didn´t work out anymore: 1 Category sorting fails completely. All works are assigned to categories like in the legacy theme but if I...
Hey there, when I use content wrapper shortcode, it does what it is supposed to do on desktop, but when I reduce the width of the browser window or open the page...
Hi, I don't understand why when I click on logo url is not homepage link. Could you please tell me how can I change it? Thanks Christel
Hi Mert, I use the Related Posts feature with the following settings for Post Layout: Description Alignment ist set to Overlay Excerpt Word Limit is set to 20 In the Related Posts...
When »same category navigation« is set in Layout for Custom Post Types, the navigation arrows are grayed out … Are there special requirements for the category name? Thank you, Andreas
Hi, i would like to display the social links under the menu, like the "classic" reframe theme did. Thank you
Hi! Sorry, but I can´t find de Reframe Theme Options button in my Wordpress dashboard!
i try to bgslide ... i use uplode image 1800x1200 or 1920x1080 i type the sldename but Session expired. You must refresh the page to proceed in my screen can you help...
Hi, I've filled in my mailing address in the Google maps section on the About/Contact template but I don't get any visualisation of the map. I only see a wide grey area...
Hi there, I have two questions about Reframe Plus. 1. I'v created three subcategories under category. I don't know why, my Portfolio-page dosen't show all of the projects from three subcategories. Website:...
Hi Mert (and wider community), Is it possible to have multiple images on a portfolio page that all click through to the same page? For example, say I'm a graphic designer with...
First time WP user decided to go with Reframe Plus as the quickstart offered the easiest setup and the design is really elegant. Anyhow, I setup a portfolio and it's my main...
Hello! I would like to add small sliders into my portfolio posts, as in this example right below the video: http://www.hlz.de/de/projekte/impossible#yearbook Would it be possible for you to add this functionality? Thanks...
Hi, the navigation drives my crazy. When you scroll the page, at first the logo and navigation scrolls a couple pixels, then it stays and in the end it scrolls of screen......
HI Mert, I read the online documention of reframe plus, but couldn't find there recommended image sizes. I am going to use retina display setting 1,5 x So what are the recommended...
Hi! When i click on any tag, a tag page opens with only one post. for example "#09.15 Güncellemesi" tag is dedicated to at least 10 posts. but on tag page there...
Hi Mert For regular posts, admin area of course shows also the categories of each post. But not for CPT. How can I fix this? Is there a Plugin I could use?...
I use the "Background Slider" template for my Home page. Trouble is, when I return from another page to Home, the Background Slider will not load. When I deactivate Jetpack - my...
Hi Mert, big problem, after the 1.3 update, lightbox not working. Help! http://www.damicographicstudio.it Best, Giovanni
Hi, 1. I am having a problem using slider gallery in Blog. The title and thumbnails are not in line with menu and other elements. Also when slider used as slider mode,...
I have the Instagram Feed plugin installed, and the Ajax that loads pages in the Reframe theme loads the plugin again and again on the page with every new page load. Here's...
The title basically says it all. I have set the Overview to display as Categories but no luck, even by following the help page in the theme. I love your work. I'm...
Hello, recently I ran into several problems adjusting the site using Wordpress 4.3.1 with the recent version of Reframe Plus: Typekit works for headlines but nor for body, Blog layout is set...
When I view my site on mobile, the main navigation slide out has a dark background and the text is a dark grey making it really hard to see. The menu items...
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